About our Customer Service Commitment

We are here to provide you with an exceptional customer service experience. Since GoodWine4Less.com is a division of Peterson Spirits and Fine Wines, we are completely comfortable with working with Customers "one-on-one". Our approach is a part of the fabric of our company and we will settle for nothing less than premium customer service.

We can be contacted a number of ways. First you can contact us via the telephone by simply dialing our Toll-Free number (877) 904-1550 and speak to a real person, not an automated attendant or a voice mail recording. We always have a real person answering the phone except when we're closed or all of our representatives are busy.

Our Customer Service Line is answered as Peterson Spirits and Fine Wines since this is the parent company that GoodWine4Less.com is a division of.

Contacting Customer Service

You can reach our customer service department by e-mail, telephone or regular mail. Our representatives are available to answer your phone calls during normal business hours. Please have your order confirmation number ready to assist us in serving you.

Customer Service E-mail: info@goodwine4less.com
Customer Service Phone Number: (877) 904-1550
Customer Service Fax Number: (630) 904-5755
Customer Service Address: 2959 Artesian Road, Suite 119, Naperville, IL 60564.

Paying with Credit Card

We accept credit card payment for online orders. Please provide the "bill to" address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the "Bill to" information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the "Bill to" information or the information does not match the address information on file. Your credit card will not be charged until we provide the goods or services you ordered. We accept the following payment types: Visa® MasterCard® American Express, and Discover Card. The merchant name that will appear on your credit card statement is: GoodWine4Less.com. All credit card transactions through our website are secure and safe.